Why User Reviews Matter for Success in Public Health Courses

For online course creators. 7 minutes read

User reviews and testimonials are important in marketing online public health courses since they provide direct feedback from students who have completed these public health courses, often in the form of written comments, numerical ratings, video testimonials, or social media endorsements. 


A BrightLocal Consumer Review Survey (2020) found that 87% of consumers browse and read reviews online for local businesses, with 79% trusting these reviews as much as personal recommendations. For online public health courses, reviews and testimonials provide prospective students with insights regarding the effectiveness, credibility, and value of the public health courses. 


Let’s take a further look at how these elements can actually build the credibility of public health courses to prospective students.

(PHOTO: John Schnobrich)

Effect on Consumer Decision-Making in Public Health Courses


The effect of user reviews and testimonials on consumer decision-making is huge, especially in public health courses, since they serve as proof of the effectiveness, often affecting choices more than the course content itself. 


The Spiegel Research Center (2017) reported that nearly 95% of shoppers read online reviews before making a purchase, and products with reviews are 270% more likely to be bought than those without.


In public health courses, testimonials and user reviews offer validation, allowing potential students to see the real-life applications and effects of the course material. Having this is necessary in public health courses education, which covers a wide range of topics from general wellness to specialized health fields. 


For example, a testimonial from a healthcare professional about the practical applicability of a course can convince potential students of its value.


Improving Credibility and Trust through Reviews in Public Health Courses


Credibility and trust are important to public health courses. User reviews and testimonials are huge elements in establishing these factors. User-generated reviews are perceived to have credibility over the information provided by manufacturers or service providers, which is especially relevant in public health courses, where the importance of course content on community health is influential.


Additionally, in public health courses, testimonials can show the qualifications and teaching effectiveness of the material, which is necessary for marketing public health courses. Positive reviews about the usefulness of public health courses can increase the perceived value and appeal.


Connections and Client Networks through Public Health Course Testimonials


User reviews and testimonials can be your tools for establishing connections that can lead to expanding client networks. When students share their experiences, it promotes the course, building a network of students with the same interests in the field. 


Testimonials from satisfied students serve as word-of-mouth marketing for public health courses. When students share positive experiences, they sort of act as ambassadors for the course, often attracting new students who could become potential clients. 


The organic spread of information is effective in public health courses, where trust and credibility are needed in the decision-making process of prospective students.


The networking opportunities provided by these public health courses, such as connections with established health professionals or inclusion in exclusive health-focused groups, add another layer of appeal, which can also lead to future collaborations and partnerships. 


(PHOTO: Clay Banks)




Positive student feedback helps create a professional network and potentially increases the client base for public health course creators.


Effectively using these reviews and testimonials can be a good marketing strategy. However, managing and making use of such feedback in a successful marketing plan requires specialized knowledge and skill, and this is where you might need the help of Classgrowth. 

If you are looking to improve the reach of your public health courses, Classgrowth can provide the tools and strategies to use testimonials and reviews effectively, so schedule a call with us as soon as you can. 


Classgrowth can help you meet and exceed your target audience’s expectations. Until then, may you have a well-thful success in your course creation!


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